Frequently Asked Questions
Everything you need to know about your Lax performance gear and orders.
How do I determine the right size for my sports apparel?
We provide a detailed size guide on every product page. Since our performance gear is designed for an athletic fit, we recommend measuring your chest and waist or sizing up if you prefer a looser feel during training.
What is the Lax return policy for used equipment?
For hygiene and safety reasons, we only accept returns on items in original, unused condition with tags attached within 30 days of purchase. Defective equipment is covered under our 90-day performance warranty.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping at checkout for athletes who need their gear ready for the next game.
Do you offer team discounts or bulk pricing?
Yes, Lax provides specialized pricing for schools, clubs, and professional teams. Please contact our 'Team Sales' department via the contact form for a custom quote on bulk orders.
Are your fabrics moisture-wicking and anti-microbial?
Absolutely. All Lax core apparel utilizes our proprietary Aero-Dry technology, which pulls sweat away from the body and features an anti-microbial treatment to prevent odors during intense workouts.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.